FAQs

1. What products do you offer?
We offer a wide range of products including Home Décor & Tools, Home & Garden items, Clothing, Beauty products, Shoes, Jewelry, Sports equipment, Toys, and Pet Supplies — carefully selected to fit your lifestyle.

2. Where do you ship to?
We proudly ship worldwide! No matter where you are, we’ll make sure your order reaches you.

3. How long does shipping take?
Shipping times vary depending on your location.

• USA/Canada: 7–15 business days

• Europe: 8–16 business days

• Other countries: 10–20 business days
  You’ll receive a tracking number once your order is shipped.

4. How can I track my order?
Once your order is shipped, we’ll send you an email with the tracking number and a link to track your package.

5. What if I received a damaged or wrong product?
We’re truly sorry! Please contact us at [your store email] within 7 days of receiving your order, and we’ll arrange a replacement or refund.

6. Can I cancel or change my order?
If you need to cancel or make changes, please contact us within 12 hours of placing your order. After that, the order might already be in processing.

7. Do you accept returns?
Yes, we offer a 30-day return policy on eligible items. Please visit our Return Policy page for full details.

8. How can I contact customer support?
You can reach us anytime at [your store email]. Our support team typically responds within 24 hours.

9. Are your products sustainable or eco-friendly?
We are working towards including more eco-conscious and sustainable products in our collection. Stay tuned for our latest updates!